Rootly is an incident management platform with AI SRE, with $15.2M in funding (Series A led by Renegade Partners and Google Gradient Ventures). Focused on Slack-native incident response with AI for generating confidence scores and hypotheses.
Feature Comparison
| Feature | CauseFlow AI | Rootly |
|---|---|---|
| Core function | AI investigation cross-tool + customer issues | Orchestration + AI SRE |
| Target | SMBs (2-50 engineers) | Mid-market to enterprise |
| Pricing | $149/month (500 inv.) | $20/user/month |
| Team of 10 cost | $149/month | $200/month |
| Customer issue resolution | Yes | Not available |
| Knowledge Base | Yes | Not available |
| DB + CRM integration | Yes | Not available |
| Retrospectives | Roadmap | Yes |
| MCP server | MCP + proprietary | TypeScript (open-source) |
| SOC 2 | Roadmap | Type II |
Where CauseFlow is better
- Cross-tool investigation crossing technical data with CRM
- Customer issue resolution (Rootly doesn't have it)
- Knowledge Base for recurring problems
- Database integration (PostgreSQL/MySQL)
- Competitive price: $149/month vs. $200/month (10 users x $20) but with AI investigation included
Where Rootly is more mature
- SOC 2 Type II certified
- Startup program with flexible pricing for teams < 25
- MCP server in TypeScript (open-source)
- Automated retrospectives and post-mortems